The Unemployment Insurance Fund relaxes processes to minimise physical contact during the lockdown
The Unemployment Insurance Fund has relaxed adherence to its processes by allowing claims to be paid without mandatory source documents for those clients who are already receiving payment benefits from the Fund.
Clients who are receiving unemployment insurance benefits are normally expected to go to Labour Centres on a monthly basis to sign a continuation form, which serves as proof that the client is still unemployed.
To avoid movement and reduce contact, clients will be contacted via short message service (SMS) functionality for them to confirm the unemployment status and banking details. The SMS functionality will only be implemented in the lockdown period.
New claims applications for normal UIF benefits such as unemployment (reduced work time), maternity, illness, adoption, and parental can be sent either by email or fax to:
Province
Email
Fax to email
Gauteng
Germiston.BCP@labour.gov.za
086 439 7295
KZN
Petermari.BCP@labour.gov.za
086 439 7296
Eastern Cape
EastLondon.BCP@labour.gov.za
086 439 7299
Western Cape
Capet.BCP@labour.gov.za
086 439 7300
Western Cape
George.BCP@labour.gov.za
086 439 7301
North West
NorthWest.BCP@labour.gov.za
086 439 7302
Limpopo
Limpopo.BCP@labour.gov.za
086 439 7303
Mpumalanga
Mpumalanga.BCP@labour.gov.za
086 439 7304
Free State
Freestate.BCP@labour.gov.za
086 439 7305
Gauteng
Online.BCP@labour.gov.za
086 439 7306
KZN
Durban.BCP@labour.gov.za
086 439 7297
Eastern Cape
Portelizabeth.BCP@labour.gov.za
086 439 7298
Northern Cape
NorthernCape.BCP@labour.gov.za
086 439 7309
Gauteng
Johannesburg.BCP@labour.gov.za
086 439 7294
Gauteng
Pretoria.BCP@labour.gov.za
086 439 7290
Claims applications can also be done online at www.uFiling.co.za, the Guide to Electronic Claims is available on www.labour.gov.za
Employers who are unable to pay the full salaries of workers during the lockdown period can apply for the Covid19 Temporary Employer-Employee Relief Scheme (Covid19TERS). Employers are advised to send their applications to Covid19ters@labour.gov.za , and enquiries about the scheme can be made at 0800 030 007, which operates from Monday – Friday between 08h00 – 17h00.
Media enquiries:
Lungelo Mkamba
UIF Deputy Director: Communication
079 889 0719
Or
Makhosonke Buthelezi
UIF Director: Communication and Marketing
071 491 7236
Issued by: Department of Employment and Labour
2 comments. Leave new
When can we expect payment for ters benefits from nrbcfli
Ters is between the employer and UIF. The payment days will be different from one employer to the next. The salary date should ordinarily not change in an event that the employer has reserves to pay salary while waiting for the money from NBC.